Service operations
- Service-call intake and triage
- Dispatch board and scheduling
- Calendar and map views
- Status history and activity
- Customer and equipment context
Capabilities
Built around the full service lifecycle.
The platform plan spans the work a service organization coordinates every day. Capabilities that require a provider, contract, subscription, device, or external validation stay visibly gated until configured.
Field execution
- Technician mobile workflow
- Offline-safe work boundaries
- Time and materials
- Photos, files, receipts, and packing slips
- Completion and signatures
Commercial workflow
- Estimates and proposals
- Customer approvals
- Invoices and payment adapters
- Inventory and purchasing
- Reports and exports
Connected expertise
- Remote Assist session workflow
- CIQ Vision device boundary
- Consent and recording controls
- OpenAI, Ollama, or LM Studio adapters
- No silent provider fallback
Administration
- Company, branch, and team setup
- Roles and permissions
- Plans and entitlements
- Notifications and preferences
- Company Drive and retention
Software owner
- Tenant and plan operations
- Provider and feature configuration
- Platform health and support access
- Audit and compliance evidence
- Commerce operations in its own domain